Gartner defines Citizen Developer as a user who creates new business applications for consumption by others using development and runtime environments sanctioned by corporate IT. I, instead, define it as a user who has software solution creation capabilities without indulging in code writing using non-technical platforms that help her develop or maintain software. The variation in the definition is the line drawn between LowCode and NoCode. These two are the significant contributions in recent years which not only help fasten software development but also help to avoid the misery triangle of often delayed IT solution development.

Traditionally, we have been following the concept of central IT department being the torchbearer of software development, and they become the intermediary broker between end-user who desire a systemic digital process and a software development firm that is capable of that digitization. However, in the whole process of ideation and exchange, several communication pollutions creep in leading to delays and imperfect output. While generalizing this aspect, there are also smart tools that create excellent collaboration capabilities across involved stakeholders, but still, more must be done for a user to feel satisfied that they have got precisely what they envisioned. The three-way communication and collaboration process are the misery triangle resulting in the output that is not to the expectation of the user who conceived the digitization.

The Generation Z employees are technology savvy but may not all be technically savvy to write code and fulfill their digitization needs by themselves. In the alternate, they can design solutions based on their needs due to their digital intimacy right from the early stage of their learning. They crave for something that can help design by themselves and invisibly code by themselves for their needs, without indulging in code writing. LowCode and NoCode platforms are born to serve this need and have become quite popular in the recent past. Every fortune 100 technology company is into the race of creating these platforms to capture this steeply increasing market need.